Privacy Policy

At Capital Avenue, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and disclose your personal information when providing our mortgage and financial services.

Collection of Personal Information

To help us provide suitable mortgage and finance solutions, we may collect personal information including your name, contact details, date of birth, identification details, employment information, income details, assets, liabilities, and credit-related information. This information is usually collected directly from you through forms, emails, phone conversations, meetings, or through our website. In some cases, we may also obtain information from lenders, credit reporting bodies, or other third parties with your consent.

Use of Personal Information

Your personal information is used to assess your finance or loan application, recommend suitable lending options, communicate with lenders and service providers, and manage our relationship with you. We may also use your information to comply with legal and regulatory obligations.

Disclosure of Personal Information

To assist with arranging finance on your behalf, we may share your personal information with lenders, credit reporting bodies, mortgage aggregators, and other service providers involved in the loan process. We may also disclose information where required by law or to regulatory authorities.

Security of Your Information

Capital Avenue takes reasonable steps to protect the personal information we hold. We use appropriate security systems and procedures to safeguard your data from misuse, loss, unauthorized access, modification, or disclosure.

Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated. We will take reasonable steps to update your information when requested.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.